Last Updated: September 2026

These Terms and Conditions govern your access to and use of the Lantern Cleaning website, requests submitted through our digital channels, and, where applicable, the booking and use of our cleaning services.

By using our website or booking our services, you agree to these Terms and Conditions.

1. Company Information

Lantern Cleaning
Palm Beach Gardens, FL 33418
United States

Phone: (561) 884-7195
Email: Info@lanterncleaning.com

2. Our Services

Lantern Cleaning provides residential and commercial cleaning services, as well as other related services that may be presented on our website.

Service availability, scope, duration, and pricing may vary depending on the property and the specific service requested.

3. Quotes

Quotes are prepared based on the information provided by the customer.

Lantern Cleaning reserves the right to adjust a quote if the actual condition, size, requirements, or characteristics of the property differ substantially from the information initially provided.

Whenever reasonably possible, any additional service that results in an additional charge will be communicated to the customer before the work is performed.

4. Bookings and Scheduling

All service requests are subject to availability.

Submitting a form, quote request, or other inquiry through our website does not automatically guarantee a booking.

An appointment will be considered confirmed once Lantern Cleaning has communicated confirmation to the customer through one of our authorized communication channels.

5. Access to the Property

The customer is responsible for ensuring that our team can access the property at the agreed date and time.

If the customer provides keys, access codes, entry instructions, or similar information, Lantern Cleaning will use this information solely for purposes related to providing the requested service.

Customers should inform us in advance of any special access requirements.

6. Property Conditions

Customers are responsible for informing Lantern Cleaning about circumstances that could affect the safety or performance of the service, including:

• Pets.
• Restricted areas.
• Delicate surfaces or materials.
• Particularly fragile items.
• Existing hazards.
• Areas requiring specialized products or procedures.

7. Valuables and Fragile Items

We recommend securely storing cash, jewelry, important documents, items of significant financial or sentimental value, and particularly fragile belongings before the cleaning service begins.

Customers should notify Lantern Cleaning in advance of any items or surfaces requiring special care.

8. Payments

Pricing and accepted payment methods will be communicated during the booking process.

When a deposit or advance payment is required, confirmation of the booking may be subject to receipt of that payment.

Customers are responsible for providing accurate billing and payment information.

9. Cancellations and Rescheduling

Requests to cancel or reschedule a service should be made as far in advance as reasonably possible.

Specific conditions regarding cancellation fees, deposits, refunds, or rescheduling will be those communicated to the customer during the booking process.

10. Service Quality

Our goal is to provide professional, high-quality cleaning services.

If you believe there is an issue with a completed service, please contact Lantern Cleaning as soon as reasonably possible so we can review and evaluate the situation.

Submitting a complaint does not automatically entitle the customer to a full or partial refund.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Lantern Cleaning will not be responsible for damages resulting from:

• Incorrect or incomplete information provided by the customer.
• Pre-existing defects or damage.
• Normal wear and tear.
• Previous use of incompatible cleaning products or treatments.
• Items that were not identified as fragile or requiring special treatment.
• Circumstances beyond our reasonable control.

Nothing in these Terms and Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited.

12. Website Use

You agree to use our website only for lawful purposes.

You may not attempt to gain unauthorized access to our systems, introduce malicious software, interfere with the operation of the website, or use the website for fraudulent or unlawful purposes.

13. Intellectual Property

Original text, photographs, graphics, logos, designs, and other content available through our website are owned by Lantern Cleaning or used with appropriate authorization.

Such content may not be reproduced, distributed, modified, or commercially exploited without prior authorization, except where permitted by applicable law.

14. Third-Party Services

Our website may integrate third-party tools such as payment systems, maps, booking platforms, analytics services, or communication tools.

Your use of these services may be subject to additional terms and privacy policies established by their respective providers.

15. Changes to These Terms

Lantern Cleaning may update these Terms and Conditions when necessary.

The current version will be available on this page and will display the date of the most recent update.

16. Governing Law

These Terms and Conditions will be governed by and interpreted in accordance with the applicable laws of the State of Florida and the United States.

17. Contact Us

If you have questions regarding these Terms and Conditions, please contact:

Lantern Cleaning
Palm Beach Gardens, FL 33418
United States

Phone: (561) 884-7195
Email: Info@lanterncleaning.com