Privacy Policy
Last Updated: September 2026
At Lantern Cleaning, we respect and are committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains what information we may collect when you visit our website, request a quote, book a service, or contact us, as well as how we use and protect that information.
1. Contact Information
Lantern Cleaning
Palm Beach Gardens, FL 33418
United States
Phone: (561) 884-7195
Email: Info@lanterncleaning.com
2. Information We May Collect
Depending on how you interact with Lantern Cleaning, we may collect:
- First and last name.
- Email address.
- Phone number.
- Service address.
- Information about the property to be serviced.
- Information required to prepare a quote.
- Requested service type, date, time, and other service details.
- Information voluntarily provided through forms, messages, or phone calls.
- Payment and transaction information, when applicable.
- IP address, browser type, device information, and other technical information.
- Information collected through cookies and similar technologies.
Full credit or debit card details may be processed directly by third-party payment providers and may not be stored by Lantern Cleaning.
3. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests.
- Prepare and provide quotes.
- Schedule, confirm, and manage cleaning services.
- Communicate with you regarding appointments or services.
- Process payments when applicable.
- Provide customer support.
- Maintain administrative and business records.
- Improve our services and website.
- Prevent fraudulent activity or misuse.
- Comply with applicable legal obligations.
- Send promotional communications when you have agreed to receive them.
You may opt out of promotional communications at any time.
4. Service-Related Information
To provide certain cleaning services, we may need information about your property, access instructions, areas requiring service, pets on the premises, or other instructions necessary to properly perform the requested service.
This information will be used only to manage and provide our services and for other legitimate purposes related to our business relationship with you.
5. How We Share Information
Lantern Cleaning does not sell your personal information.
We may share certain information when reasonably necessary with:
- Technology service providers.
- Website hosting providers.
- Payment processors.
- Customer management and communication platforms.
- Analytics and marketing providers, when applicable.
- Contractors or service providers involved in delivering our services.
- Government agencies or authorities when required by law.
Third parties may process only the information necessary to provide their respective services, subject to their applicable legal and contractual obligations.
6. Information Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information against loss, unauthorized access, alteration, disclosure, or misuse.
However, no method of transmitting or storing information electronically can guarantee absolute security.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, manage our customer relationships, and comply with applicable legal, tax, administrative, and contractual obligations.
Information may subsequently be deleted or anonymized as appropriate.
8. Your Privacy Choices
Depending on applicable law and the nature of our data processing activities, you may contact us to:
- Request information about the personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Withdraw certain previously provided consents.
- Opt out of promotional communications.
To submit a privacy-related request, contact us at Info@lanterncleaning.com.
We may request additional information reasonably necessary to verify your identity before processing your request.
9. Cookies
Our website may use cookies and similar technologies to enable website functionality, analyze traffic, and improve the user experience.
For additional information, please review our Cookie Policy.
10. Third-Party Websites and Services
Our website may contain links to or integrations with third-party services.
Lantern Cleaning does not control the privacy practices of external websites or services. We encourage you to review their privacy policies before providing personal information.
11. Children’s Privacy
Our services are intended for adults responsible for arranging residential or commercial cleaning services.
We do not knowingly seek to collect personal information from children under the age of 13 through our website.
If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps to delete it.
12. Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our services, technologies, business practices, or applicable legal requirements.
Any updated version will be published on this page with a revised «Last Updated» date.
13. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact:
Lantern Cleaning
Palm Beach Gardens, FL 33418
United States
Phone: (561) 884-7195
Email: Info@lanterncleaning.com